Our Privacy Policy

We value your participation and support and are committed to protecting your privacy.

Oregon Food Bank’s website is a safe environment for anyone who visits, makes a donation, places an order, volunteers or advocates.

Oregon Food Bank maintains strict customer information privacy policies. We take great care to ensure that your information is not compromised by unauthorized persons.

Oregon Food Bank does not sell or rent names or other personal information about our donors, website users or subscribers to third parties. Occasionally, Oregon Food Bank confidentially shares limited donor information with a third party so that it may utilize a service to find like-minded donors. If you do not want your personal information to be shared in this manner, would like to opt out of mailings or adjust your mail preferences or would like to update your personal data, you can do so at any time by contacting us at 503-853-8727 or donorrelations@oregonfoodbank.org.

Oregon Food Bank does not share your information with telemarketing centers. Oregon Food Bank does not use telephone marketing to solicit funds. Oregon Food Bank will only use your phone number if we need to verify information or occasionally to thank you for your contribution, ask for your opinion or invite you to a special event.

When you make a donation, volunteer, order a product, advocate or schedule a food donation barrel, Oregon Food Bank may ask you for your name, address, e-mail address, telephone number, fax number as well as other relevant information (e.g. hours available to volunteer or size of T-shirt).

When you visit Oregon Food Bank’s website, Oregon Food Bank also collects some non-identifying basic information from server logs. This includes total number of visitors, pages viewed, type of browser you are using, type of operating system you are using, domain name of your internet service provider and frequently used search words.

Oregon Food Bank uses non-identifying basic information (aggregate data) to analyze site usage and to improve the content and design of the site. On occasion, Oregon Food Bank may share aggregate data with sponsors, partners and other third-party vendors to encourage fund-raising.

Oregon Food Bank uses personally identifiable information you provide about yourself: a) to respond to your questions or comments about Oregon Food Bank services; b) to fulfill requests to volunteer, advocate or conduct a food drive; c) to process your donation, verify your credit card and send you a tax-deductible receipt; d) to process your order for merchandise and verify your credit card; f) confirm a donation or order; g) to thank you; h) to send you additional information about Oregon Food Bank programs, services and needs that we believe will interest you; i) to protect the security or integrity of the site; j) to protect against a threat of safety or destruction of property; and k) to protect against legal liability. We list donors who contribute $1,000 or more in our online annual report unless you ask that your gift be anonymous.

Oregon Food Bank may disclose to third parties aggregate statistics about donations, volunteers, orders and advocates (e.g., total number of donors, total amount of donations for specific periods, average gift size, total number of volunteers for specific projects or events, total number of advocates).

Oregon Food Bank will not use personal information in any way other than described in this policy. Oregon Food Bank requires employees, agents and contractors who have access to personal information to protect information consistent with this Privacy Policy.

If you prefer not to receive any mail or e-mail correspondence from us, please send us your request to be removed from mailing lists with your full name, address, phone number and e-mail address. Send your request to Oregon Food Bank, 7900 NE 33rd Drive, Portland, OR 97211. You may email your request to donorrelations@oregonfoodbank.org or call 503-853-8727. To help us process your request, tell us how you participate (volunteer, donate, advocate).

The security measures we take may not prevent all loss, misuse or alteration of information on the site. Oregon Food Bank is not responsible for any damages or liabilities relating to such security failures. It is understood that unauthorized third parties may access data and communications, including e-mail, when communicated via the internet. Because Oregon Food Bank’s website includes links to other websites, Oregon Food Bank cannot ensure the privacy practices of other such sites.

How to contact Oregon Food Bank

You may contact Oregon Food Bank with questions or comments about our Privacy Policy or to update any personally identifiable information at 503-853-8727 or 7900 NE 33rd Drive, Portland, OR 97211.

Oregon Food Bank reserves the right to revise and update its policy at any time. Oregon Food Bank will post and highlight any changes at this site.