Finding Help FAQ

Frequently Asked Questions:

  • Food assistance is available to anyone who needs it, whether it is long term or short term.
    • Some people access food weekly, some people access food once in their lifetime. Everyone is welcome.
    • Meal sites and Free Food Markets do not have income guidelines for their food services, anyone in need of food is welcome. Some food pantries do have income guidelines (see chart below).
      • You will not be required to bring proof of income.
  • Some food pantries will ask you for proof of address because they serve people who live within specific geographic boundaries.
    • Call pantries in advance to learn more


USDA-TEFAP COMMODITY

2019 Eligibility Guidelines

Family Size     Monthly Income Annual Income
Tamaño de la familia Ingreso Mensual   Ingreso Anual
1 $1,926 $23,107
2 $2,607 $31,284
3 $3,289 $39,461
4 $3,970 $47,638
5 $4,652 $55,815
6 $5,333 $63,992
7 $6,015 $72,169
8 $6,696 $80,346

For each additional member, add $682 per month or $8,177 per year.

Por cada miembro adicional, agregue $682 por mes o $8,177 por año.

  • There are no income guidelines for our Free Food Markets and Meal Sites.
  • Most food pantry sites post current annual income guidelines. (see chart below)
  • Agencies will ask people receiving food to self-declare that they meet the income guidelines
  • Income is based on your current monthly or annual income.
  • You can use your monthly or annual income, whichever works better for you.
  • No proof of income is required to access any food assistance services in the Oregon Food Bank Network.

USDA-TEFAP COMMODITY
2019 Eligibility Guidelines

Family Size  Monthly Income Annual Income
Tamaño de la familia Ingreso Mensual   Ingreso Anual
1 $1,926 $23,107
2 $2,607 $31,284
3 $3,289 $39,461
4 $3,970 $47,638
5 $4,652 $55,815
6 $5,333 $63,992
7 $6,015 $72,169
8 $6,696 $80,346

For each additional member, add $682 per month or $8,177 per year.

Por cada miembro adicional, agregue $682 por mes o $8,177 por año.

The Oregon Food Bank Network offers a variety of food assistance programs:

Free Food Markets:

  • Open to anyone
  • Mostly fresh produce

Hot Meals:

  • Open to anyone

Food Pantries:

  • Variety of groceries including produce
  • You will usually be able to shop for your own groceries

School Pantries:

  • Variety of groceries including produce
  • You will be able to shop for your own

To find out more about these services, check out FOOD FINDER.

Each pantry is unique in the services they provide. Some may have restrictions on the number of visits per month or year, while others have no restrictions.

To learn more about a specific food site, contact them directly through FOOD FINDER.

  • If you are going to a Meal site you will not need to bring anything.
  • If you are going to a Free Food Market, it is recommended that you bring grocery bags or boxes to carry your food home.
  • If you are visiting a Food Pantry or School Pantry:
    • Some food pantries require proof of address because they serve specific geographic zones. These pantries are required to post geographic restrictions.
    • You will never be required to bring or show your ID, Social Security Card, or proof of income. If an agency asks you for any of these items, please call us: (503) 282-0555.
  • Oregon Food Bank strives to provide partnering groups with necessary tools to accommodate languages represented in different regions. Intake forms and posters are often times posted in multiple languages. At some agencies, bilingual staff is available.
  • Please contact the Oregon Food Bank if your local food assistance site does not meet your language needs: (503) 282-0555.
  • We hold your experience at the center of our actions and decisions. We resolve to listen to and include you in our work and to respond where bias and inequities appear. Please contact us if you have experienced discrimination: (503) 282-0555.
  • Oregon Food Bank is an equal opportunity provider. Our full non-discrimination policy and information on how to file a civil rights complaint is at the bottom of this web page.
  • A variety of agencies offer delivery for clients who are unable to travel to a food assistance site. Food finder is a great way to locate an agency near you: FOOD FINDER
  • Food assistance sites will provide an authorized representative form. This form will allow a family member or friend to pick up food for you and/or your family.
  • You can expect a welcoming atmosphere. Food assistance is available to anyone who needs it, because no one should be hungry.
  • Food Pantries will require a brief intake process, while Free Food Markets and Meal Sites will not require that you share any personal information.
  • You will usually find a variety of fresh produce because everyone deserves healthy and fresh food.
  • Food assistance programs in the Oregon Food Bank Network are all equal opportunity providers. We are committed to valuing who you are and your lived experience.
  • The Oregon Food Bank Network has over 1,200 food assistance sites around Oregon and Clark County, Washington.
  • There are around 360 food assistance sites in the Portland Metro area.
  • To find a food assistance site near you, check out FOOD FINDER
FOOD FINDER

Oregon Food Bank is an equal opportunity provider.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits.  Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410; by fax at (202) 690-7442; or by email at program.intake@usda.gov.

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