Oregon Food Bank requests information and collects data from you at various points on our website. You are under no obligation to enter any information on our website, however, in order to participate in some of the services we offer at Oregon Food Bank, some information collection is necessary. The types of personal information we may collect include:

• Personal Identifiers: Name, email address, phone number, postal address.

• Account Information: Username, password, account preferences.

• Payment Information: Billing information and payment card details.

• Technical Data: IP address, browser type, device type, usage data, cookies, and other tracking technologies.

• Demographic Information: Age and preferred language

Oregon Food Bank may use the information we collect for the following purposes:

• Send you information about Oregon Food Bank’s programs, services, and needs that we believe will interest you

• Provide and maintain our services, including processing payments and fulfilling orders.

• Communicate with you about your account or services, including responding to inquiries and offering customer support.

• To improve and personalize your experience with us, such as tailoring content or advertisements.

• Offer public recognition for financial donations; any donor may request public anonymity when making a donation or by contacting donorrelations@oregonfoodbank.org.

• Protect the security or integrity of the site

• Protect against a threat of safety or destruction of property

• To comply with legal obligations and resolve disputes

Oregon Food Bank does not sell or rent the names or other personal information of community supporters, including donors, volunteers, website users, newsletter subscribers and online activists. We may share your personal information with third parties for the following purposes:

• Service Providers: Oregon Food Bank may share your information with trusted third-party service providers who assist us in operating our business and providing services, such as payment processors, IT providers, and analytics services.

• Legal Compliance: Although unlikely, Oregon Food Bank may disclose your information if required by law, such as to comply with a subpoena, regulation, or legal process. We will provide this information, to the extent technically possible, upon request and receipt of the appropriate documentation. Disclosure may also occur if we consider it necessary to protect our legal rights, or if the information relates to actual or threatened harmful conduct.

• Food assistance partners: Oregon Food Bank may share your information with food assistance partners within our networks for the purpose of connecting you with hunger relief updates in your area of interest/local community and/or in order to eliminate duplicate outreach, mailings, etc. Such sharing will take place in a manner consistent with the individuals’ preferences and applicable privacy laws and practices. To opt-out of sharing, please contact us at the information below in section 9.

You have the following rights regarding your personal information:

• You can request a list of the specific entities that received your data

• You can opt-out (say “no”) to sharing, profiling and using targeted advertising with your personal information

• You can request a copy of the personal and sensitive data

• You can know what information has been collected about you

• You can edit any inaccuracies in the data about you

• You can request to delete your personal and sensitive information

• We will not discriminate against you for exercising any of your rights under the OCPA.

To exercise any of these rights, please contact us using the information provided below in section 9.

We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure server protocols. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

The security measures we take may not prevent all loss, misuse or alteration of information on our website. Oregon Food Bank is not responsible for any damages or liabilities relating to such security failures. It is understood that unauthorized third parties may access data and communications, including email, when communicated via the internet. Although Oregon Food Bank’s website includes links to other websites, we cannot ensure the privacy practices of those sites.

Oregon Food Bank does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at the information provided below in section 9.

We use cookies and similar tracking technologies to collect and store certain information about your usage of our website. These technologies help us provide a better, more personalized experience and analyze user trends. You may manage your cookie preferences through your browser settings.

• Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

• Google Analytics: We use “Google Analytics” to collect information about use of this Website to help improve user experience on our Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other sites they used prior to coming to this Website. Google Analytics collects only the IP address assigned to you on the date you visit this Website. We do not combine the information collected through the use of Google Analytics with personally identifiable information. If you do not wish to participate in our use of the Google Marketing Platform, you can opt out by visiting Google’s Ads Preferences Manager.

By accepting this Privacy Policy, you consent to the processing of your information by these third party service providers. The protection of information collected by these third party service providers is governed by their privacy policies and related terms. Please visit their websites to review such privacy policies and related terms.

We may update this Privacy Policy from time to time, with approval from the Oregon Food Bank Board of Directors. If we make material changes, we will notify you by posting a notice on our website. The updated policy will be effective as of the date specified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

If you prefer not to receive mail or email from us, you can use the unsubscribe link provided in each email or send a request with your full name, address, phone number and email address to the information below.

If you have questions or requests concerning this Privacy Policy, please contact the Oregon Food Bank through this form or by postal mail at:

Oregon Food Bank
7900 NE 33rd Dr
Portland, OR 97202